期末商务英语试题库

期末商务英语试题库 I 判断题

1. First impression is very important since you never get a second chance to make

a first impression. Hair should be well maintained. Unshaved look does not work for others. Ties

should be correctly tied. Pants should not drag on the floor. Shoes should be polished and in good condition. T

2. Basically when you see someone whose name you can't remember, just wait him or

her to give their names first and then respond in kind. T 3. With the American style, you hold the fork in your right hand and the knife in

your left hand to cut your meat or vegetables. F

4. There is a formal toast that the host offers at the beginning of the meal to

welcome his guests. The other is more informal and comes near the end of the meal, usually during dessert. Champagne will be served. After each toast, everyone raises a glass and takes a sip of champagne. T

5. Whether you are on the phone or have someone in your cubicle, speak softly. You

need to ask permission before entering someone's cubicle. T 6. Whenyou select the suit, the shade of gray is professional looking. Blacks and browns are good

choices for a business suit. T

7. If you had waited to get on the elevator, you would have been near the front

and push your way through the crowd to exit. F

8. American guys do give each other a light kiss on the cheek. It's considered

friendly and is not sexual in any way. T

9. In the West, discussing salary amounts or how much you paid for something is

an acceptable conversation topic. F

10. It is always good to imitate the way the highest level executives dress. We

Americans have a saying about business attire: \"Dress for the job you want, not the job you have.\" T

11. Social introduction rule is that a womanis always introduced to a man. F

12. Business rule is that people of less authority are introduced to people of great authority. T

13. Clients and officials are always more important than people in your company.

T

14. Punctuality is less important in American business. F 15. In business greetings, if you are unable to shake hands because of illness or

injury, you are expected to apologize and explain immediately. T

16. With American table manners, you hold the folk in your right hand and the knife in your left hand.

F

17. When you have finished eating, and to let others know that you have, place your

knife and folk together, with the prongs on the fork facing upwards on your plate. T

An advertisement should achieve four objectives: AIDA, which represents four words: Attention, Interest, Desire and Action. T

Advertising language must be convincing enough to change people ' s assumptions, values, opinions, attitudes, etc. So as to motivate them to take actions. T To keep on a successful

communication, only the speaker should learn some cooperative principles. F

In many negotiations, both parties may conceal their real intentions and goals to better the chances of best deal.

F

The exchange of offers and proposals is the heart of negotiation. T

In the process of negotiation, both parties should try to reach an agreement by maximizing their outcome. F

In international business , everything is negotiable. It depends on the expertise of the

negotiators. T

In a business negotiation, one side can exist without other side. F To achieve more satisfactory results, both parties will have to be completely open and honest to the other side.

F The first step in any successful job search is to write a resume. T

We can write a resume more than three pages. F In a resume, it should be to-the-point , attentive and be error-free.

T

It is good to show off your writing and editing skills in your application letter. T

One should flatter his/her potential employer in a job application letter. F A job application letter should be written in detail.

F A letter of application can be an important tool in helping you land an interview. T The structure of an application letter should be clear and concise.

T Self-respect is not so important in writing an application letter. F Business is the human activity related to material things and can be found in all societies. T Commerce is the exchange of items of value between persons or companies. T In negotiations, negotiators should strictly follow the rules of grammar. F We need to repeat and state again and again in an offer.

F Howto choose the proper tone of English is very important in business writing. T 7Cs correspondence principle can furthe r the writer ' s attitude and state of mind to put forward higher requirements.

T

One can minimize benefit to others in a successful business negotiation. F

We should answer all questions asked in business letter. T To achieve the goal of conciseness in business writing, sometimes we need to sacrifice

completeness and courtesy. F E-commerce is online commerce versus real-world commerce. T

Eye contact is very important in conversation. 18. 19.

20. 21. 22. 23. 24. 25. 26. 27. 28.

29. 30. 31. 32.

33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46.

47. One can fill in the conversation one ' s own monolo gue. F

48. Small business owners don ' t need to study the unique codes of etiquette of each country. F 49. We can start to eat as soon as possible if we do feel hungry at dinner. F 50. In American style, one can finish eating with folk in the left hand.

F II 选择题

1. It is best way to receive the business card with ______________ when making presentation. A. the right hand B. the left hand C. the right or left hand D. both hands

2. Never carry your business cards, or place another person's business card in a ___ pocket. A. right B. left C. front D. back

3. Which style is widely used in business letters and personal-business letters? A. Simplified Style B. Block

Style

C. Modified Block Form with Indented Style

D. Modified Block Style 4. In a business letter, the date line consists of the month, day and year. Which is the right business style of date line?

A. immediately put it into your back pocket B. immediately pass them your business card C. look at the card but say nothing about it D. look at the card and acknowledge it

7. Which one is correct in the job interview? A. Close the door with caution. B. Fold your arms. C. Cross your legs. D. lean back in your chair.

8. What we shouldn't do when meeting visitors at the airport

A. Never send just a driver B. Include a translator if necessary C. Hold a greeting sign

D. Write the visitor's name with a marking pen on cardboard 9. Giving a welcoming ceremony at the airport can enforce the idea that the visitors are entering a new culture not just a business venture, usually the welcoming place is _____

A. the airport lobby

B. a private room off the crowds C. in front of the airplane A.14 Feb 2011 2011

5. The salutation the inside address. A. left, two B.14 February 2011 is written flush with C. Feb 14, 2011 the ______ margin B. left, one C. right, two

6. When you receive someone else ' s business card you should D. February 14, __space or lines below D. right, one

)

A to desire B desiring C desired

D be desired

20. The seller may cancel the buyer' s breach of contract. A. in case about

B. in case contract and reserve C. in event of

21. In reply, we are making you the following offer: 10,000 ________ U S$ 5 per piece, CFR 2% Copenhagen.

A. about B. to

C. at the right to claim D. in event pieces of T- shirt D. in D. anywhere

10. As the matter is ______ , we should like to have the information by the end

of this week. A. urgently B. urgent C. promptly D. prompt

11. In our quotation dated June 15, we ___________ the favorable prices of our products.

A. gave you information on B. gave you information about C. informed you for D. informed you with

12. Because of their excellent quality and low prices, you can be sure that our products will no doubt help you

__________________________ your market.

A. expand B. expanding C. extended D. extending

13. It is the newest product madeby our company, and we recommend _____________ a small quantity for trial.

A. being bought B. buy C. buying D. bought

14. When ______ , please let us have your price on CIF 3%, stating the earliest

shipment since the season is coming soon. A. being quoted B. quoted C. is quoting D. quoting

15. When Americans offer a firm handshake, how long would they last upon greeting and leaving?

A. 1-2 seconds B.3-5 seconds C.5-8 seconds D.10-15 seconds

16. When does an American offer a firm handshake to others ？ A. Only upon greeting B. Only upon leaving C. upon greeting and leaving D. anytime when he wants

17. When an American meet several people at once, he will

maintain eye contact with .

A. just the person he is shaking hands with B. All the people there C. the one he will meet next D. nobody

18. After entering the Arabian house, you shake hands with ___

usually but not invariably the host. A. the more senior B. the most senior C. the more junior D. the most junior

19. The firm handshake with eye contact and smiling is an important first gesture of communication for any person, male or female, ____________________ to make an impression.

person first, as it signifies death. A. white B. purple C. red D black

23. Weshall appreciate it if you will see to it that amendment is cabled _______________________ delay.

A. in B. out of C. within D. without

24. _______ the above, we would suggest that you accept our original offer without

any delay. A. Because

B. As C. In case of D. In view of

25. We are pleased to inform you that the item you requested can be supplied

A. from stock B. in stock C. out of stock D. of stock

26. Shipment is to be made _______ 3 months on receipt of the relative L/C.

A. in B. by C. during D. within

27. If you could make a reduction _______ 5% in quotation, please let us know.

A. to B. by C. of D. at

28. Much to our regret, we are unable to _______ the price to your level.

A. change B. reduce C. decline D. lower

29. It is _______ that the matter should still be hanging unsettled.

A. regretful B. with regret C. regretted D. regrettable

30. We think it advisable for you to make a ___________________ if you wish to remain competitive.

A. reducing in price B. price reduction C. cutting price D. price cutting

31. We will place an order without delay if you would reduce your price _______

5% of your cotton shoes. A. at B. of C. by D. with

32. You may be aware that some Indian dealers are lowering their prices. No doubt there is competition in the market.

A. high B. sharp C. keen D. large

33. What we can do best is to _______ you half way. A. reduce B. come C. meet D. bring

34. Information indicates that some parcels of similar quality from other sources are being sold a level about 8% lower than

yours.

A. at B. of C. by D. with

35. It is important to understand the customs concerning gift giving. Which of the

following statement is false?

A. One basic rule in international gift giving is that your present should be manufactured in your home country.

B. When visiting a host, it can never be wrong to bring a gift. C. In Russia, you'd better not bring a bottle of vodka as your gift.

D. To Japanese, gift giving is a way of communicating respect, friendship and appreciation.

36. Information __________ that the market is declining, so we recommend your acceptance.

A. indicates B. demands C. makes D. brings

37. Making notes while listening is the most difficult of all forms of note-taking

because it involves both ___ and ___ . A. skill of listening, writing speed

B. writing speed, essential art of selection C. skill of listening, essential art of selection D. writing speed, good memory

39. When all or part of an order cannot be processed because the merchandise is temporarily out of stock or has been

discontinued, _______________________________ needs to be notified promptly.

A the boss B the customer C the student D the teacher

40. When you notice that there is something unpleasant in the food, you will properly .

A. ask servant in low voice for what you want B. shout loudly and ask to replace the food

C. make a great display when moving these things unpleasant from your food

D. place them quietly under the edge of your plate 41. When the soup is put in front of you, how do we do? A. Eat the soup directly from the bowl

B. If the soup is too hot ，blow on it to make it cool C. Spoon the soup away from you when you take it out of the bowl

D. Using tea spoon to taste the soup ，then sip it from the side of the spoon

42. If you are meeting with a new customer, you usually start with some small talks. You can choose all the following except ____________________ .

A. It ' s so hot today, isn ' t it?

B. What do you think of the weather here? C. Do you like this city?

D. How much do you earn a year?

43. Payment plays an important role in international trade and the most often adopted mode of payment in foreign trade is ______________ . The buyers usually make the payment __________ .

A. Letter of Credit, one month after the time of shipment. B. Cash, one month after the time of shipment. C. Cash, one month before the time of shipment.

D. Letter of Credit, one month before the time of shipment. 44. In a formal business meal it's very significant to keep table manners. Which of the followings cannot be accepted?

A. Keep your cell phone on.

B. Leave the table during a meal in an emergency after excuse yourself.

C. Ask a person closest to an item that you cannot reach. D. Say\" No, thank you\" when you prefer not to eat something. 45. If you found an insect in your soup when you are having a business meal, you should .

A. show it to all the people in the restaurant B. put it quietly under the edge of your plate C. call the waiter and ask for reparation

D. call the boss of the restaurant to replace the soup 46. Which way to eat bread is proper when you have a very normal business meal?

A. put it in the soup, then eat it with knife. B. Using the knife to cut it.

C. Using the table utensils to eat it. D. Using fingers to break it.

47. At business cocktail receptions, you should drink in your ___ hand to hand dry and available

for handshakes. A. left, left B. right C. left, right left

48. You should use for a napkin only for your ___ when dinning out.

A. nose B. face

forehead D. mouth

49. When you are a guest which manner is permitted in America ？

A. pick your teeth at the table B. break the bread into the soup C. refuse a food item you don't like D. reprove the waiter

50. If you need something that you cannot reach easily, the best manner is__

A. stand up and take the item yourself

B. politely ask the person closest to the item to pass it to you C. ask the waiter to give you another D. order somebody to pass the item III Application writing. （3 选 1 ）

1. Negociation dialogue . 参照课后习题P82 页Situation 1-6 2. Application letter writing 参照课后习题P101 页第 2 题P102 页3．Resume 参照课本P91 到P92 keep your

right, D. right, C. 第5题